Only what we need
We collect information required to serve you and fulfil orders.
Your Information
Privacy Policy
Your trust matters. This policy explains what information Marvelle uses, why we use it and the choices available to you.
Last updated: September 2026Used responsibly
Your information supports delivery, service and safer shopping.
Your choices
You may ask about, correct or update your information.
Information we collect
When you place an order, contact us, create an account or use the website, we may collect your name, phone number, email address, delivery address, order history, support messages and preferences. We may also receive basic device, browser, page-view and interaction information needed for website operation, security and performance.
How we use your information
We use information to process and deliver orders, provide support, verify transactions, manage returns, improve products and website experience, prevent misuse and comply with applicable requirements. With the appropriate permission, we may also send relevant offers, product updates or service messages.
When information is shared
We may share only the necessary information with trusted service providers that help operate our business—such as payment processors, delivery partners, hosting providers and customer-support tools. We do not sell personal information. Information may also be disclosed when required by law or necessary to protect customers, Marvelle or the public.
Payment information
Online payment details may be collected and processed directly by authorised payment providers. Marvelle generally receives transaction status and reference information rather than complete card or account credentials. Payment providers handle information under their own privacy and security terms.
Cookies and similar tools
Cookies and local storage help remember your shopping cart, preferences and account session, and help us understand website performance. Some analytics or advertising tools may use similar technologies where enabled. Browser settings can be used to limit cookies, although parts of the website may then work differently.
Security and retention
We use reasonable organisational and technical measures to protect information from unauthorised access, misuse or loss. No internet service can guarantee absolute security. Information is retained only as long as reasonably needed for orders, support, legal records, fraud prevention and legitimate business operations.
Your choices and requests
You may request access to or correction of the personal information we hold about you, update account details or ask to stop optional marketing messages. Certain order and transaction records may need to be retained for legal, security or accounting purposes.
Children’s privacy and policy updates
Marvelle services are intended for customers able to make purchases under applicable law. We do not knowingly seek personal information from children without appropriate involvement of a parent or guardian. This policy may be updated as our services change; the latest version will be published on this page.
Talk to Marvelle.
Contact us to ask about your information or submit a privacy request.