Help Centre
Questions,
answered clearly.
Everything you need to know about shopping with Marvelle—from products and payments to delivery and returns.
Are Marvelle products authentic?
Authenticity is central to our product selection. We review sourcing and product information before an item is offered for sale.
How can I place an order?
Add your chosen products to the shopping cart, proceed to checkout and provide the required delivery and payment information.
Which payment methods are available?
Available payment methods are shown during checkout. The options may vary depending on the order and delivery location.
How long does delivery take?
Delivery time depends on the destination and order status. We provide order updates, and you can use Track Order or contact us for help.
Can I change or cancel an order?
Contact us as quickly as possible. Changes are only possible before the order has been processed or handed to the delivery partner.
Can I return a product?
Eligible products can be returned under our Return & Refund Policy. The item must meet the stated condition and category requirements.
Can I shop at the showroom?
Yes. Visit the Marvelle Centrepoint Showroom at Shop C09, Level 02, Centrepoint, Airport, Dhaka.
How do I contact Marvelle?
Call 01611111989 or email info@marvellestore.com.